DerryUK 0 Posted January 20 Share Posted January 20 New install of X-Plane 11 (without any add-ons) and Orbx. I have installed TEGBS in the central library but on completion the installer complains of missing files. The verifyer is unable to correct the errors. If I run X-Plane it complains of missing Orbx files and exits. What do I do next please? Quote Link to post Share on other sites
Jon Clarke 1,884 Posted January 21 Share Posted January 21 The message is typical of not having enough free disk space available. Please read the link and ensure you meet ALL the requirements. Particular attention needs to be made to the references to free disk space both on the disk to which downloads go into your Temp folder and the free space required for the installation. Guides on how to move your Temp folder if required are also in the link. Failure to convert the files or a message about missing files is a strong indication of not enough free disk space on either the C drive where Windows places your Temp drive by default, or the drive you are wanting to install on. Quote Link to post Share on other sites
DerryUK 0 Posted January 21 Author Share Posted January 21 Currently my system says I have C: 782GB free of 930GB, D: 879GB free of 931GB and E: 1.81TB free of 1.81TB. C: contains Win10 and FS2020, D: contains X-Plane 11 and Orbx libraries. Any other thoughts? Thanks. Quote Link to post Share on other sites
Jon Clarke 1,884 Posted January 21 Share Posted January 21 Do you have the Backups option enabled as shown in the attached pic? If so remove the TEGB South Backup copy. If the file is corrupted in any way then Verifying Files will read from the Backup and perpetuate the error. Once you have removed to a safe place, then Clear your Temp folder and reboot PC Then run the Verify Files option again and report back. If that doesn't work then we will try additional steps. How to Clear the Temp and locate any Backups are illustrated in the pic below: Quote Link to post Share on other sites
DerryUK 0 Posted January 22 Author Share Posted January 22 (edited) Nope just the same. Yesterday I installed a Fresh copy of Win10 and X-Plane 11 on C: and tried another install of Orbx in the X-Plane directory with the same result. This is the error I get: So far I have installed Orbx 3 times with the same error. Edited January 22 by DerryUK More detail Quote Link to post Share on other sites
DerryUK 0 Posted January 22 Author Share Posted January 22 OK, just done another net search and found this: "The error code it is crashing with relates to a missing system component. This is most often caused by missing system requirements as Nick mentioned. Can you run the following installers to double-check that they are installed on your machine correctly. Visual C++ Redistributable for Visual Studio 2015 (x64)https://www.microsoft.com/en-au/download/details.aspx?id=48145Microsoft Visual C++ 2015 Redistributable Update 3 RChttps://www.microsoft.com/en-us/download/details.aspx?id=52685Visual C++ Redistributable for Visual Studio 2013 (x64)https://www.microsoft.com/en-us/download/details.aspx?id=40784" Ran the above installs and Orbx now seems to be installing the missing files. Thanks for your help. Quote Link to post Share on other sites
Jon Clarke 1,884 Posted January 22 Share Posted January 22 That's good news. Report back if it doesn't work. Quote Link to post Share on other sites
DerryUK 0 Posted January 23 Author Share Posted January 23 OK, so now X-Plane reports two missing scenery locations. I have followed a previous thread for missing tiles, uninstall libraries, delete temp and backup, reboot, reinstall libraries but X-plane still reports the same missing files. Verify files runs without errors. Snip from X-Plane Log file ....... Error, could not locate image file for terrain 0:00:23.644 E/SYS: | Custom Scenery/Orbx_C_GB_South_TrueEarth_Orthos/terrain/ac80xfc70x17M.ter 0:00:23.644 E/SYS: | Custom Scenery/Orbx_C_GB_South_TrueEarth_Orthos/terrain/ 0:00:23.644 E/SYS: | ../textures/ac80xfc70x17.dds 0:00:23.644 E/SYS: | (REN_terrain.cpp:206) Quote Link to post Share on other sites
Jon Clarke 1,884 Posted January 23 Share Posted January 23 Not good as that again is indicative of a free space issue, but you appear to have plenty of space. Please attach your Orbx Central log file as we need to get the Orbx Central support team to look at what is happening. Quote Link to post Share on other sites
DerryUK 0 Posted January 23 Author Share Posted January 23 As requested. central.txt Quote Link to post Share on other sites
Jon Clarke 1,884 Posted January 24 Share Posted January 24 I also forget to mention I need an attached copy of your XP log file as well please Quote Link to post Share on other sites
DerryUK 0 Posted January 24 Author Share Posted January 24 See attached. Log.txt Quote Link to post Share on other sites
Jon Clarke 1,884 Posted January 24 Share Posted January 24 @Nick Cooper Please send this to the Orbx Central support team for review. Attached are copies of the relevant Log files. central.txt Log.txt Quote Link to post Share on other sites
DerryUK 0 Posted January 26 Author Share Posted January 26 Any news on this please? Quote Link to post Share on other sites
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