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I have forgotten my password and can't log in to my account on the Orbx store.  I have clicked the forgot password link, there is a green message that appears saying a password reset email has been sent but the email doesn't come through?  Checked junk mail as well and still no email to reset my password.  Any way to fix this?  

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Please double check the email you're entering. The message shown to the user is the same whether the email exists in our system or not ("An e-mail has been sent with further instructions").


The email you're using for your forum account doesn't exist in our store database, so please try any other email addresses you use.

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It seems then that you do not yet have an Orbx Direct account, you will need to create one

if you wish to buy from there and probably transfer your licences into it.

This topic explains how you can transfer the licences, if you wish to.




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