bobster316 3 Posted August 19, 2020 Share Posted August 19, 2020 I just purchased Orbx Landmarks London City Pack - Microsoft Flight Simulator However i feel that the original scenery is just as good if not better than Orbx version. Can you please send refund, i have already deletered it from my PC 3 Link to post Share on other sites
SluggerUSA 7 Posted August 19, 2020 Share Posted August 19, 2020 I would also like to know how to get a refund - new customer and not sure I would ever come back after seeing this 2 1 Link to post Share on other sites
Brits123 2 Posted August 19, 2020 Share Posted August 19, 2020 I totally agree, I purchased it through Ms flight sim 2020 and once installed I was appalled at the state of the graphics. Yes it adds more landmarks but at what cost, This is pre 2000 flight sim graphics. Please either refund my money or at least update it with graphics worthy of this flight sim. MicroSoft should also be ashamed of allowing this to be used in there flight sim. 2 Link to post Share on other sites
nkurun 1 Posted August 19, 2020 Share Posted August 19, 2020 Please replace the London tower, the Shard and the Houses of Parliament with the originals asap - they are all much better, as the video clearly shows. Thanks. Link to post Share on other sites
Nick Cooper 6,763 Posted August 19, 2020 Share Posted August 19, 2020 Hello, we cannot deal with refunds in these forums. Please apply using a support ticket. Link to post Share on other sites
David Rogers 16 Posted August 19, 2020 Share Posted August 19, 2020 (edited) 26 minutes ago, Nick Cooper said: Hello, we cannot deal with refunds in these forums. Please apply using a support ticket. I think you're missing the big picture here Nick. I say your dismissive response to Gripper Sim in the other thread on this MSFS London Landmarks product. Rather than shooing off annoying customers, I hope you're feeding this up the line to John. .....because as it is, this release is going to set Orbx back years, and seriously damage their reputation in the community. (=lost sales). Seriously, this needs to be pulled until it's seriously improved. Edited August 19, 2020 by David Rogers 5 Link to post Share on other sites
Nick Cooper 6,763 Posted August 19, 2020 Share Posted August 19, 2020 Hello, customers do have the option of asking for refunds and this topic is a request for such a refund. To fail answer the question would no doubt also attract criticism. The fellow customer who have added their views and requests may well have missed the existing topics that deal with the issue at hand. "Gripper Sim" had, due to an oversight by me, been able to post without registering. Registration is a condition of the use of these forums. It was a simple request, complied with by everyone else who managed to post before I corrected my oversight, without taking offence or having someone else take offence on their behalf. I am very capable of mistakes, admitting them and correcting them in a timely manner is the best solution. However, it seems that rather than comply with a simple request and engage in a discussion he/she decided instead to produce a video. If you have time, go and take a read of the Orbx responses elsewhere. They have taken note of all the comments, said so and action is promised. 3 Link to post Share on other sites
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