active NorCal SD Availability via HD Purchase

[dradecki 5]

I purchased the HD version of TE NorCal and it has been mentioned that the SD would be automatically available but it is still coming up as a separate purchase.  How can I get a hold of and install the SD version.

 

Thank you in advance,

Dave Radecki

[Greg073 13]

I am also having this problem.  Transaction ID: 5dd00b9e59b13

[rlaycock 41]

I am also having this issue

[BradB 22,588]

See this thread , answer at bottom :

 

 

John

[kdlovell 3]

I'm also having this issue.  With the other products, you could simply add it to your cart and it would process through at 0.00.  in this case, it shows the full price.

 

Also, thread above does not provide solution 

 

Thanks,

 

Keith

[rlaycock 41]

I agree

At this point I don't want to install the HD only to uninstall it later.

I bought the HD to get the option of installing the SD version until I get a bigger SSD.  However the SD version is not showing in my account.

what do I do to get access to it?

Thanks in advance if you can help

Bob

[SimCaesar 6]

1 hour ago, BradB said:

See this thread , answer at bottom :

 

 

No, that's not an answer to this issue. I haven't installed anything and I don't think anyone else reporting this problem has either. I purchased the HD version and did not install it. I should be able to install the SD version but it doesn't give that option, the only options are to purchase it. I did not have this problem with Oregon or Washington.

[Nick Cooper 6,800]

Hello,

there is a problem and it has been addressed.

Another read of the linked topic will now show this.

Apologies are offered, the explanation is in the other topic

and this one will be closed, as there is no need for two parallel topics.