dradecki 5 Posted November 16, 2019 Share Posted November 16, 2019 I purchased the HD version of TE NorCal and it has been mentioned that the SD would be automatically available but it is still coming up as a separate purchase. How can I get a hold of and install the SD version. Thank you in advance, Dave Radecki Link to post Share on other sites
Greg073 13 Posted November 16, 2019 Share Posted November 16, 2019 I am also having this problem. Transaction ID: 5dd00b9e59b13 Link to post Share on other sites
rlaycock 41 Posted November 16, 2019 Share Posted November 16, 2019 I am also having this issue Link to post Share on other sites
BradB 22,588 Posted November 16, 2019 Share Posted November 16, 2019 See this thread , answer at bottom : John Link to post Share on other sites
kdlovell 3 Posted November 16, 2019 Share Posted November 16, 2019 I'm also having this issue. With the other products, you could simply add it to your cart and it would process through at 0.00. in this case, it shows the full price. Also, thread above does not provide solution Thanks, Keith 1 Link to post Share on other sites
rlaycock 41 Posted November 16, 2019 Share Posted November 16, 2019 I agree At this point I don't want to install the HD only to uninstall it later. I bought the HD to get the option of installing the SD version until I get a bigger SSD. However the SD version is not showing in my account. what do I do to get access to it? Thanks in advance if you can help Bob Link to post Share on other sites
SimCaesar 6 Posted November 16, 2019 Share Posted November 16, 2019 1 hour ago, BradB said: See this thread , answer at bottom : No, that's not an answer to this issue. I haven't installed anything and I don't think anyone else reporting this problem has either. I purchased the HD version and did not install it. I should be able to install the SD version but it doesn't give that option, the only options are to purchase it. I did not have this problem with Oregon or Washington. 1 Link to post Share on other sites
Nick Cooper 6,800 Posted November 16, 2019 Share Posted November 16, 2019 Hello, there is a problem and it has been addressed. Another read of the linked topic will now show this. Apologies are offered, the explanation is in the other topic and this one will be closed, as there is no need for two parallel topics. Link to post Share on other sites
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