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How long does it take to get response from ticket system?


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I submitted a request for a full refund for all my Orbx purchases, since I haven't been able to use them for almost a month soon, a few days ago. I still haven't got any response, how long does it usually take?

 

Cheers!/Andreas

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Hello Andreas,

 

                      I  received the Ticket 2353 Monday 9.20am, due to the nature of your request I sent it on for a second opinion. I will reply to the ticket when I know more.

 

                      Thank You for your patience.

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16 minutes ago, Richard Lincoln said:

Hello Andreas,

 

                      I  received the Ticket 2353 Monday 9.20am, due to the nature of your request I sent it on for a second opinion. I will reply to the ticket when I know more.

 

                      Thank You for your patience.

Understood, thank you.

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