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Doug Sawatzky

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Doug Sawatzky last won the day on November 23 2014

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About Doug Sawatzky

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    Orbx Team
  • Birthday 10/11/1963

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    CYYC Calgary, Alberta, Canada

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  1. Hi You could also check in with ChasePlane support at the below link. https://parallel42.freshdesk.com/support/home
  2. Hi Marcus, welcome to the forums Your account is now activated.
  3. Hi You can go to settings\help\open log.
  4. Hi Jerry Please post a copy of your “scenery.cfg” file and the “add-ons.cfg” and the “scenery_add-ons.xml” file found at C:\ProgramData\Lockheed Martin\Prepar3D v4. Please note: Do not open the files and copy and paste the contents, just attach the files.
  5. Hi Stephan, welcome to the forums Please go to settings\downloader and clear the temp location. Then go to the location you designated for backups and delete the products folder. Then go to settings\help and run the sync simulator function. Then try reinstalling.
  6. Hi, welcome to the forums. I have merged your two identical topics. Please see the below topic.
  7. Hi Steve You will need to go to settings/Libraries and create a new Library in a location of your choosing, this is required for the installation of ObjectFlow , then it will be installed and use 7mb of space in that new folder, and everything will work properly. You do not need to use this folder for anything else, Orbx Central will then give you the choice to install your products to that folder or to the root simulator folder.
  8. Hi Miha I would do search in your entire simulator installation and see if it will reveal any non Orbx "KGPI.bgl" files that you would need to disable. Also be sure you mesh resolution setting in P3D is set to 5m.
  9. Hi Jerry Maybe start by setting your insertion points in Orbx Central as per the below image.
  10. Hi Did you run P3Dv5 at least once first? Then in Orbx Central, go to settings\help\and run the sync simulator function. Then restart your PC.
  11. Hi, welcome to the forums First, please disable your antivirus and try again while also looking in the quarantine bin for the Orbx Central worker .exe.
  12. Hi No, there is not a better way, the method and the tools are there specifically for that purpose. The simulator developers keep updating the sims and moving the goal posts and other addon developers are also trying to keep up, so I believe the tools and procedures we have are quite brilliant, which will also be updated and evolved as required.
  13. Hi Greg When you purchased your products P3Dv5 did not exist and there were no guarantees that they would all be made available for future sims. So please be grateful and patient as the work continues to hopefully have them all and more made available in the future free of charge. P.S. It has nothing to do with MSFS2020.
  14. Hi You can feel free to apply the procedure you have described above to any Orbx product you see an issue with. I see nothing wrong with any of your attached files and am glad to hear it is working out for you.
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