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VivJan

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About VivJan

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  1. hi Jon, no we are on 4.1 & probably an earlier version originally when it first came out. It has been not quite right from the first install. Due to the length of time to download, this was a decision taken after many discussions & fiddling with settings etc, but no change. Hope you can help. Viv & Jan
  2. We have uninstalled this product, then spent 27 hours downloading it again to try & get a product which doesn't have mismatched tiles, blurred ground scenery & washed out colour, but it hasn't made any difference. We don't have any problems with any of our other products, but North has been a problem child since day 1. We would appreciate any help to get North running as brilliantly as Central & South. Thanks Viv & Jan
  3. Thanks for your post, we had the same problem. Sorted quickly thanks to you & support. J & V
  4. Misha thank you so much, it's installing right now, turning anti virus off is usually my next goto, but I was thrown by KJAC not having a problem, how weird. many thanks for your fantastic work & such a quick reply. Jan
  5. Sorry, not KJAC, it should be KTVL didn't notice wrong airport code. Sent post again with correct heading. Thanks Jan
  6. Sorry, not KJAC, it should be KTVL didn't notice wrong airport code. Sent post again with correct heading. Thanks Jan
  7. Hi, we have downloaded KTVL for P3D v3.1 twice, checksum was correct on both. I've made a temp file on the desktop, run the unwrapper & it goes through the process, puts files in the folder, at the end of that process, it empties the folder & the wizard closes, thats all it does, nothing else follows, no installer. we've downloaded & installed KJAC using the same system with no problem. Thanks for you fantastic work & hope you can help Jan
  8. Hi, we have downloaded KTVL for P3D v3.1 twice, checksum was correct on both. I've made a temp file on the desktop, run the unwrapper & it goes through the process, puts files in the folder, at the end of that process, it empties the folder & the wizard closes, thats all it does, nothing else follows, no installer. we've downloaded & installed KJAC using the same system with no problem. Thanks for you fantastic work & hope you can help Jan
  9. Thanks Ed, but we did install the latest orbxlib & it didn't make any difference. All is ok now, but appreciate you explaining. We love the work ORBX does & for all the help when it gets tricky. Happy New Year to you all
  10. Decided to take a leap into the deep end, we installed Aus & we got rid of the list. FTX is working, & currently flying in Aus to see if we get thrown out, 1hr plus & Viv is swopping window views, REX is updating the weather, FSX settings are maxxed out & it is looking ok, fingers crossed, exited FSX & REX with no errors. Phew, seems like we are back smooooth flyin. We are still no wiser as to how the Southampton install messed up FTX, because it was a new install. We don't know where the Oceania icon came from or why it was looking for au scenery files. When we did re-install Aus today it was as a clean install, order details etc. Jan & Viv
  11. As we understand it SP2 isn't used with acceleration, so we haven't ever installed it.
  12. Hope you all have had a good Christmas& are looking forward to a good New Year, we are hoping for an easy solution to this problem, We had clean install of Win7 & FSX, all running smoothly for about 2 weeks, Southampton was installed normally, FSX was started, selected a flight then exited, restarted computer went to Central to check the region, imagine the surprise when 1) there was a list of files in front of central, which now always comes up when FTX is opened, the files are all to do with au scenery, trees, roofs etc, which as the region is not installed is not there as you can see from the scroll bar on the picture it is a long list 2) an icon for Oceania, which is not installed, we have previously installed Aus & NZ, but haven't got round to it this time yet. The latest library file_131215 was put on to see if this made any difference - no. Running FSX is possible for about 10-15 minutes, then FSX crashes with fatal errors or freezes the only way out is the reset button, no difference if flying in Europe or US FTX was set on default when the screenshot was taken, as we had been trying everything, but made no difference, so not really sure if any ORBX area is working correctly now. Any help really appreciated Jan & Viv Hopefully they will let us out of the padded room in time for Easter
  13. Hi Holger, we haven't been ignoring you, we have reinstalled the computer from windows up, FSX is now ok, PNW is on without problems, plus some more ORBX scenery including patches & libraries. Thank you for your suggestions which worked, we are very grateful for all your help. Best wishes Viv & Jan
  14. Hi Holger, thanks to your detailed instructions, we have a screenshot of the crash on exit out of FSX, we have also left on the screenshot the message we get on screen when we exit the game. Thanks for your help Viv & Jan
  15. Due to computer crashing whilst loading FSX, which in hindsight was a good thing, we started again from scratch. Installed FSX & it was fine, decided to put ORBX England on next, that was fine, graphics steady & all looked excellent. Installed the latest libs. Ran FSX no problem. Made no changes to any cfg's no other programs changed or installed. Installed NA PNW, all ok ran FSX flew around Darrington & Concrete just in basic state, no addon airports installed. FSX exited the program back to the desktop just as expected. Installed the same libs update as used after England install, flew around the same areas, turned off FSX lo & behold crashed on exit. We did notice as PNW was loading that at no time did it ask for permission to use the files, which it had when installing England. As we haven't put too much on, am I right in thinking I need to start again or have I missed installing something important. Thanks Viv & Jan
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