Ugh, I feel your pain. I like PayPal from the customer side, but some time back when I was a merchant with them for many years with no issues, they suddenly pulled the same stunt on me and locked the funds in my account. I don't recall the reason now, but it was unwarranted. I was furious, especially since, like you, it took a while to get them to unlock the account and my business was taking a hit because of it. Of course, there is no compensation for lost income/issues arising from their inappropriate actions. So after that, I ALWAYS removed my money from them every day to keep my balance with them low and made sure enough good alternatives were available just in case.